Saturday, October 05, 2013

Framing Criticism

"Susan Heitler, author of From Conflict to Resolution, recommends feedback that "skips the complaining and goes straight to the explaining"(the solution).
For instance, while cooking, instead of saying, "That's not the way to saute, that will dry out the potatoes," offer helpful tips, such as: "If you start out with a hot skillet, it will be easier to tell when the potatoes are done; that's it, keep stirring until the onions are translucent, add a little more butter, keep stirring...perfect!"

For parents, the same approach applies to homework and chores. Choose encouraging statements over a stern grilling, Heitler advises, and say what you would prefer your child to do rather than what she has not done or has done incorrectly.("I'd love to see your playroom cleaned by this weekend so you and your friends can have fun downstairs," instead of "This place is a mess! What have you been doing? You haven't picked up one thing. No one is coming over this weekend until this room is spotless.")

Criticism is the single most significant factor in a child's perception of the parental relationship. It's important to criticize without demeaning or humiliating.

If you feel disappointed with a child's performance at school or in any other domain, it's best to channel the feeling into a fact-finding discussion. Ask your child to evaluate his own performance and what he got out of the experience. If he is dissatisfied with the outcome of his own actions, ask what he might do differently the next time, and what he feels he needs in order to do as well as he wants.

... We are social creatures, and the way we say things has real power. To show care when choosing how to phrase something is a way to honor, and safe-guard, any relationship."


- Psychology Today

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